Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: January 3, 2026
Our Commitment to Privacy
At Game Top-Up Platform, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our services.
By using our platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Account information (email, username, contact details)
Payment information (processed securely through payment providers)
Transaction history and order details
Device information and IP addresses
Cookies and usage data for analytics
How We Use Your Information
Process your top-up orders and transactions
Provide customer support and respond to inquiries
Send transaction-history confirmations and updates
Improve our services and user experience
Detect and prevent fraud or security issues
Comply with legal obligations
Data Security
Industry-standard encryption for all data transmission
Secure payment processing through certified providers
Regular security audits and vulnerability assessments
Restricted access to personal information
Secure data centers with 24/7 monitoring
Regular backups and disaster recovery procedures
Your Rights
Access your personal data at any time
Request correction of inaccurate information
Delete your account and associated data
Opt-out of marketing communications
Export your data in a portable format
Object to certain data processing activities
Cookies and Tracking
Essential cookies for website functionality
Analytics cookies to understand user behavior
Marketing cookies for personalized advertising
You can control cookie preferences in settings
Third-party cookies from payment processors
Third-Party Services
We may use third-party service providers to help us operate our business and the platform or administer activities on our behalf, such as payment processing, analytics, and marketing. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We work only with reputable providers who maintain high security standards and comply with applicable data protection laws.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
When you delete your account, we will delete or anonymize your personal data within 90 days, except where we are required by law to retain it.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.
We recommend reviewing this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- • Email: uidgameshk@gmail.com
- • Phone: +65 9859 5906