Terms of Service
Please read these terms carefully before using our platform. These terms govern your use of our services.
Last updated: January 3, 2026
Legal Agreement
These Terms of Service constitute a legally binding agreement between you and Game Top-Up Platform. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.
If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these terms.
Acceptance of Terms
By accessing and using our game top-up platform, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our services. We reserve the right to modify these terms at any time, and such modifications shall be effective immediately upon posting. Your continued use of the platform after any such changes constitutes your acceptance of the new terms.
Service Description
Our platform provides digital game credits and virtual currency top-up services for various online games. We act as an intermediary between you and game publishers. All purchases are final and non-refundable except as required by law or as specified in our refund policy. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
Instant delivery of digital products
Secure payment processing
24/7 customer support
Multiple payment methods
Regular promotional offers
User Responsibilities
When using our platform, you agree to:
Provide accurate and complete account information
Maintain the security of your account credentials
Not use the service for any illegal or unauthorized purpose
Not interfere with or disrupt the platform or servers
Comply with all applicable local, state, and federal laws
Not attempt to gain unauthorized access to any part of the platform
Not use automated systems or software to extract data from the platform
Payment Terms
All payments must be made through our approved payment methods. You agree to pay all charges at the prices then in effect for your purchases. Prices are subject to change without notice. We use third-party payment processors and do not store your payment card information. You are responsible for all charges incurred under your account.
All prices are displayed in your selected currency
Payment must be completed before product delivery
Failed payments may result in order cancellation
Disputed charges must be reported within 7 days
Refunds are processed within 5-10 business days
Refund Policy
Due to the digital nature of our products, all sales are generally final. However, we may provide refunds in the following cases:
Product was not delivered within 24 hours
Wrong product was delivered
Technical issues prevented product delivery
Duplicate charges for the same order
Service was unavailable at the time of purchase
Note: Refund requests must be submitted within 7 days of purchase with proof of non-delivery or error.
Limitations of Liability
Our platform is provided "as is" without warranties of any kind. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service. Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.
No guarantee of uninterrupted or error-free service
Not liable for third-party game publisher issues
Not responsible for account bans due to game publisher policies
Not liable for changes in game currencies or mechanics
Force majeure events exclude liability
Intellectual Property
All content on this platform, including but not limited to text, graphics, logos, images, and software, is the property of Game Top-Up Platform or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.
Game names, logos, and trademarks are the property of their respective owners. We are not affiliated with or endorsed by any game publishers.
Account Termination
We reserve the right to suspend or terminate your account and refuse any current or future use of our services if:
- • You violate these Terms of Service
- • You engage in fraudulent or illegal activities
- • You abuse our customer support team
- • Your account shows suspicious activity
- • We are required to do so by law
Upon termination, all licenses and rights granted to you will immediately cease, and you must stop using our services.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of our services shall be resolved in the courts of Singapore.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.
Contact Information
If you have any questions about these Terms of Service, please contact us:
- • Email: uidgameshk@gmail.com
- • Phone: +65 9859 5906